Right up front, I do not have any experience on this specific model - but have had to deal with a number of other ImageClass units. ImageClass units are considered consumer grade units. As such, any board work (such as system software) requires board replacement and cannot be updated in the field. Canon support tells me it is because Japan has not allowed the required support software out of country. A number of the IC series are reworked iR units so they share many/most parts, but not system software or the process to update it.
Seems like you are on the right track (reloading system software) but I believe with the IC models you will need to replace the board. Good news is, if it is within the 1st year, just call the 800 support number and they can tell you the process to get a free new board. That is correct, that is the firmware update program that I tried to use. Only change on the machine is a little star that appears while trying to upload firmware. The machine is past it's warranty period, and so far, all searches for a replacement board have yielded a cost of about 500. Way more than the machine is worth at this point.
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CANON U.S.A.,Inc. MAKES NO GUARANTEES OF ANY KIND WITH REGARD TO ANY PROGRAMS. Cctv Dvr Password Hack. And wish to download the designated software. ImageCLASS - MF6550. My Canon ImageClass MF6530 has an error Download Connected. When I plug it to the Computer it gives me the error need - Answered by a verified Technician.
Stupid question>who told u the board is bad???? U probably have tried this >unplugging and replugging the power cord too bad your choice of printing is network or USB on this pig!!! Have u tried calling HYTEC-Free Technical Support 1-888-883-2001 John McCabe x 3087 if u need any or all manuals for this printer u can download free.